RE the outsource element it's something that comes up every year when we compare turnover. What I don't think ever happens (or potentially is able to happen) is a comparison of what profit margins the different approaches mean. Clearly, taking on staff and having them on payroll, all the H&S elements, HR etc etc can become a significant liability - however when two of our closest rivals are undertaking it in this way I feel more scrutiny regarding the approach is required.Gunts have retail and catering done in-house whereas we outsource? I've read elsewhere and even on JKB that, if you take their anonymous donations out of the equation, they're running at an overall operating loss. Not sure on what the sheep's situation is.
As has been mentioned the way Hibs lump everything in makes it difficult to breakdown, but I would suggest that a shareholder request to see the evidence may be interesting - perhaps a HSL request due to their shareholding size.
Considering we're still flogging hospitality for this weekend I'd suggest, as others have, that our commercial operations are now hitting the mark that they should.