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    999

    Had to call 999 last night for the first time ever, not looking to go into details, but how long do you think is acceptable for an ambulance to take to arrive?

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    Apparently they now have two reaction levels - the most life threatening cases they send an ambulance immediately. In other cases people can wait hours.

    I hope you weren’t the second category - must be horrible needing help and then not arriving.




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    I was surprised by the time it took when I had to call.

    I came home from work one night to find an old boy who'd had a stroke slumped on my steps. Took about 20mins for them to get there while I tried to help him with advice from the lass on the phone.

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    Quote Originally Posted by southfieldhibby View Post
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    Had to call 999 last night for the first time ever, not looking to go into details, but how long do you think is acceptable for an ambulance to take to arrive?
    Hope all's ok but down Porty I'd have thought within 12 mins night time.

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    Called at 6.20 last night, no ambulance by 6.50, called again, no ambulance by 7.20 so called again. Situation had turned pretty dire so found it very difficult to not go radge at the person, who's clearly done nothing wrong, and the entire ambulance service- like all of these public servants- are brutally understaffed, but it was a $#@!ing long 1 hour and a bit before they arrived.

    Was an older lady neighbour who lives alone and we pop in and see most evenings.Thank Sauzee we did.

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    Quote Originally Posted by southfieldhibby View Post
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    Called at 6.20 last night, no ambulance by 6.50, called again, no ambulance by 7.20 so called again. Situation had turned pretty dire so found it very difficult to not go radge at the person, who's clearly done nothing wrong, and the entire ambulance service- like all of these public servants- are brutally understaffed, but it was a $#@!ing long 1 hour and a bit before they arrived.

    Was an older lady neighbour who lives alone and we pop in and see most evenings.Thank Sauzee we did.
    Well done though mate! All ok?
    GGTTH

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    What @Bofahibee said - if someone is not breathing, then ambulance sent immediately - if available. If they are breathing then it's on a priority basis.

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    I think it was 8 minutes for an urgent urban ambulance when I was working although I know they reviewed the service not so long ago.

    They talk about "the golden hour" for stroke victims.
    Space to let

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    That sounds a stressful experience. Hope the neighbour is OK.

    In my previous job I worked for a business that had the contract for public sector recruitment in Scotland. I'm sorry but in most sectors it's a $#@!in disaster area. I'm not blaming the Scottish Government or indeed the Westminster Government. But how the $#@! have we ended up like this? It wasn't always like this? What's gone wrong?

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    Quote Originally Posted by Smurf View Post
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    That sounds a stressful experience. Hope the neighbour is OK.

    In my previous job I worked for a business that had the contract for public sector recruitment in Scotland. I'm sorry but in most sectors it's a $#@!in disaster area. I'm not blaming the Scottish Government or indeed the Westminster Government. But how the $#@! have we ended up like this? It wasn't always like this? What's gone wrong?
    This is off topic and perhaps another thread - apologies SF - but my mate is moving to Sweden because he can't get a job: been temping for the Scottish Government for 3 years now, but when jobs come up - including in his own dept - he can't apply for them because of a recruitment freeze. Usually they bring some numpty in from somewhere else entirely, and he then has to explain their job to them.
    Get busy livin', or get busy dyin'...

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    Quote Originally Posted by aggie View Post
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    This is off topic and perhaps another thread - apologies SF - but my mate is moving to Sweden because he can't get a job: been temping for the Scottish Government for 3 years now, but when jobs come up - including in his own dept - he can't apply for them because of a recruitment freeze. Usually they bring some numpty in from somewhere else entirely, and he then has to explain their job to them.
    Bloody hell. Something has gone fundamentally wrong.

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    Quote Originally Posted by Smurf View Post
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    Bloody hell. Something has gone fundamentally wrong.
    To be clear - I mean they bring someone in from another Scottish Government department, anywhere within the organisation, because they can't hire Iain to do the job he's been doing on consecutive 3-month contracts for 3 years now.

    Damn right something has gone wrong.
    Get busy livin', or get busy dyin'...

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    Funnily enough, sorry, not in the least bit funny, but my Mrs phoned me at work today, she is social care worker, she goes into her last client of the morning, she does split shifts, back out at 4, anyway goes in to find the woman collapsed on floor, phones ambulance and 3 hours later it arrived...
    GGTTH

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    Quote Originally Posted by aggie View Post
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    This is off topic and perhaps another thread - apologies SF - but my mate is moving to Sweden because he can't get a job: been temping for the Scottish Government for 3 years now, but when jobs come up - including in his own dept - he can't apply for them because of a recruitment freeze. Usually they bring some numpty in from somewhere else entirely, and he then has to explain their job to them.
    I used to work for the SG.

    It's their policy to regularly move people around.

    If a post becomes vacant then the first option is to fill it with someone who's current job being done away with. If there's no-one suitable then it goes on a trawl for anyone of an appropriate grade to apply for it.

    I was one of the last to be pensioned off.

    I've heard there has been recruitment since then, maybe not at your friends grade. I also hear from folk I know that are there there must be hundreds of posts unfilled throughout the organisation. I can only imagine what that's doing for moral etc..

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    ERI officially the worst A&E waiting times in Scotland. Not unconnected to the OP problem.

    Edinburgh has the fastest population growth in the country but infrastructure isn't keeping up and the entire public sector has staffing, recruitment and/or retention difficulties but most notably in such as health and education.
    Hibs are standing on the brink of history...

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    Where do the ambulances for Edinburgh come from? It’s not all from mayfield is it?

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    Quote Originally Posted by SKII View Post
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    ERI officially the worst A&E waiting times in Scotland. Not unconnected to the OP problem.Edinburgh has the fastest population growth in the country but infrastructure isn't keeping up and the entire public sector has staffing, recruitment and/or retention difficulties but most notably in such as health and education.
    Boy in my work who lives in edinburgh got referred to Orthopaedics and told possible wait of 40 weeks for an appointment. I got referred after him and have already been and seen Orthopaedics twice. The joys of living in the sticks.

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    Quote Originally Posted by SKII View Post
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    ERI officially the worst A&E waiting times in Scotland. Not unconnected to the OP problem.

    Edinburgh has the fastest population growth in the country but infrastructure isn't keeping up and the entire public sector has staffing, recruitment and/or retention difficulties but most notably in such as health and education.
    RIE said a PIA!

    https://www.nhslothian.scot.nhs.uk/GoingToHospital/Locations/RIE/Pages/default.aspx
    Space to let

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    Quote Originally Posted by Purple & Green View Post
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    Where do the ambulances for Edinburgh come from? It’s not all from mayfield is it?
    ERI ambulances come from peffermill I think.

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    Quote Originally Posted by SKII View Post
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    ERI officially the worst A&E waiting times in Scotland.
    Can believe that. Had to take my dad up there last month, he was struggling to breath, food stuck. Arrived at 7.30pm, got seen at 2.30am. Again, you can’t get angry at the staff, they’re understaffed and overworked.

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    Quote Originally Posted by Purple & Green View Post
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    Where do the ambulances for Edinburgh come from? It’s not all from mayfield is it?
    There's a depot in peffermill and one in south queensferry that I know of.
    Illegitimi non carborundum.

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    Quote Originally Posted by southfieldhibby View Post
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    Can believe that. Had to take my dad up there last month, he was struggling to breath, food stuck. Arrived at 7.30pm, got seen at 2.30am. Again, you can’t get angry at the staff, they’re understaffed and overworked.
    Was on the news tonight.

    I know it's anecdotal but my own experience of it a couple of years ago saw me admitted for an emergency op on a Thursday night. Spent 10 hours on a trolley in A&E corridor on morphine. Then another 24 hours on an observation deck. Eventually operated on the Saturday afternoon. Put in a ward not for my condition.

    All caused by staffing levels and bed blocking.
    Hibs are standing on the brink of history...

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    I only found this out recently but, all patients of GPs in Britain have access to 24hrs out of ours emergency GP visits via their own GP.

    I was admitted to A&E a couple of months back and seen fine in a decent time at the new ERI etc. Then, mentioned this to my doc next time I was in as a follow up and he stated the above with an air of incredulity re my lack of awareness. I asked as to when this was introduced and he said "Oh, about 1948" Which seemed a sarcy reference to the instigation of the NHS.

    I've mentioned this to a few folk and all have said they were unaware of this.

    It's essentially to be used in place of A&E for the non-utter emergency.

    Only mentioning as this was what the GP was stating as fact.
    Happythankyoumoreplease.

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    Quote Originally Posted by Brainwrong View Post
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    I only found this out recently but, all patients of GPs in Britain have access to 24hrs out of ours emergency GP visits via their own GP.

    I was admitted to A&E a couple of months back and seen fine in a decent time at the new ERI etc. Then, mentioned this to my doc next time I was in as a follow up and he stated the above with an air of incredulity re my lack of awareness. I asked as to when this was introduced and he said "Oh, about 1948" Which seemed a sarcy reference to the instigation of the NHS.

    I've mentioned this to a few folk and all have said they were unaware of this.

    It's essentially to be used in place of A&E for the non-utter emergency.

    Only mentioning as this was what the GP was stating as fact.
    Without going into the history and detail of what your GP said have you tried contacting your surgery 'out of hours'?

    You'll be asked to call NHS24 or if it's an emergency 999.

    If you opt for NHS24 a decision will be made on an appropriate course of action which may be a GP visit but is very unlikely to be your own GP or even one from your own practice. The other options range from self help to take a paracetamol and make an appointment with your GP surgery, call in at an out of hours centre, where you may see a GP, or there's an ambulance on its way.

    I think your GP was using a fair whack of artistic licence!
    Space to let

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    Quote Originally Posted by Brainwrong View Post
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    I only found this out recently but, all patients of GPs in Britain have access to 24hrs out of ours emergency GP visits via their own GP.

    I was admitted to A&E a couple of months back and seen fine in a decent time at the new ERI etc. Then, mentioned this to my doc next time I was in as a follow up and he stated the above with an air of incredulity re my lack of awareness. I asked as to when this was introduced and he said "Oh, about 1948" Which seemed a sarcy reference to the instigation of the NHS.

    I've mentioned this to a few folk and all have said they were unaware of this.

    It's essentially to be used in place of A&E for the non-utter emergency.

    Only mentioning as this was what the GP was stating as fact.
    It used to work like that in 1978. Probably still not bad in 1988. 1998 you'd have gotten a visit if pregnant or vulnerable in other ways. Now? Jack says it in the post above.

    People used to do that. Getting it nowawadays....
    Hibs are standing on the brink of history...

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    Quote Originally Posted by Jack View Post
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    Without going into the history and detail of what your GP said have you tried contacting your surgery 'out of hours'?

    You'll be asked to call NHS24 or if it's an emergency 999.

    If you opt for NHS24 a decision will be made on an appropriate course of action which may be a GP visit but is very unlikely to be your own GP or even one from your own practice. The other options range from self help to take a paracetamol and make an appointment with your GP surgery, call in at an out of hours centre, where you may see a GP, or there's an ambulance on its way.

    I think your GP was using a fair whack of artistic licence!
    I had tried this service in the early '00s to which I received extreme '$#@! off you're not ill' kinda response in a 'I can't be $#@!ed with this' kinda vein. That's when I assumed it wasn't really a service and I'd got this wrong. This was when Leith Hospital was no longer an option or I'd have just went there.

    Also, GPs, when requested by an adult, have always seemed really averse to home visits. Understandable, I suppose. Just, nae need for the sarcy pish! (not you, the docs).

    I took the recent GP on his word and assumed something had perhaps changed. And he'd had a bad day and worded it badly.

    I will continue to give people the benefit of the doubt, perhaps not that specific GP though!
    Happythankyoumoreplease.

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    Quote Originally Posted by SKII View Post
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    It used to work like that in 1978. Probably still not bad in 1988. 1998 you'd have gotten a visit if pregnant or vulnerable in other ways. Now? Jack says it in the post above.People used to do that. Getting it nowawadays....
    I'm not so sure. When i moved house in 2009 to a house about 17 miles away from my doctors surgery, i asked if i could stay on as a patient (it was easier to get there from my work). My doctor said i could stay on as a patient as long as i didn't expect house calls from them and i had to sign a waiver to that effect.

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    Quote Originally Posted by Wannabehibee View Post
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    I'm not so sure. When i moved house in 2009 to a house about 17 miles away from my doctors surgery, i asked if i could stay on as a patient (it was easier to get there from my work). My doctor said i could stay on as a patient as long as i didn't expect house calls from them and i had to sign a waiver to that effect.
    Not surprising really though. You'd effectively be out of catchment
    Hibs are standing on the brink of history...

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    Quote Originally Posted by SKII View Post
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    Not surprising really though. You'd effectively be out of catchment
    Yes i know that, but if out of hours service doesn't involve house calls, what difference would it make where i lived?

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    Quote Originally Posted by Wannabehibee View Post
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    Yes i know that, but if out of hours service doesn't involve house calls, what difference would it make where i lived?
    In hours service might though.

    @Brainwrong

    I've used the service 3 times. Once I got a GP, once I was referred to an out of hours surgery and like you the other time I was more or less scoffed at. I hope it gets better in the longer term. I was there when it was launched and after some teething problems it worked really well. It then became a victim of its own success and has had to be reworked a few times.
    Space to let

  31. #31
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    Quote Originally Posted by Wannabehibee View Post
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    Boy in my work who lives in edinburgh got referred to Orthopaedics and told possible wait of 40 weeks for an appointment. I got referred after him and have already been and seen Orthopaedics twice. The joys of living in the sticks.
    40 weeks. I've been waiting to get something done about my hip since before you , me and Dave yomped along through Gorgie following the game against the Super J's at the PBS. Admittedly a lot of the time went by with my Doc fannying me about by telling me all I had was mild arthritis despite me saying I was in agony. Since I was referred to Orthopaedics its probably only been about a year. Still don't know what's wrong and am currenlty awaiting a letter to let me know how my MRI scan went. It's doing my nut in.

    Apologies M I shouldn't have taken the thread of track.
    They're gone, not here, forgotten
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    If you don’t know what introspection is, you need to take a long, hard look at yourself

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    Maybe this serves as a timely reminder to us all to look out for our elderly neighbours and I hope the likes of Dub, Shrink and other Coffin Dodgers have the required support.

    Take care everyone.

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    Quote Originally Posted by EA2007 View Post
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    Maybe this serves as a timely reminder to us all to look out for our elderly neighbours and I hope the likes of Dub, Shrink and other Coffin Dodgers have the required support.

    Take care everyone.
    They're gone, not here, forgotten
    The maroon brigade now cry
    The city is now Hibernian
    The team that would not die


    [© Daddy O'Hibee]



    If you don’t know what introspection is, you need to take a long, hard look at yourself

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    Quote Originally Posted by Dub View Post
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    40 weeks. I've been waiting to get something done about my hip since before you , me and Dave yomped along through Gorgie following the game against the Super J's at the PBS. Admittedly a lot of the time went by with my Doc fannying me about by telling me all I had was mild arthritis despite me saying I was in agony. Since I was referred to Orthopaedics its probably only been about a year. Still don't know what's wrong and am currenlty awaiting a letter to let me know how my MRI scan went. It's doing my nut in.Apologies M I shouldn't have taken the thread of track.
    When did you have your MRI scan? My physio had my results within 2 weeks.

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    Quote Originally Posted by Wannabehibee View Post
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    When did you have your MRI scan? My physio had my results within 2 weeks.
    4 weeks ago. The Consultants secretary has been on holiday for the last couple of weeks but I rang today and have been told that there is nothing they can see that would be operable and I will need to go back to my Doctor. Basically I'm back to square one
    They're gone, not here, forgotten
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    The city is now Hibernian
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    [© Daddy O'Hibee]



    If you don’t know what introspection is, you need to take a long, hard look at yourself

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    In the city it's 8 mins for an immediately life threating (ILt's) situation thereafter it can be anything up to an hour depending on the triage. Only one Station in Edinburgh at Peffermill (Ambulance Control Centre at South Queensferry) however most Ambulances are on standby as in constant use throughout the day so only ever return to Station for rest breaks or refill of equipment. Vehicles based at Stations outside the city get dragged in at times as well.

    The new triage of calls had to be set up due to the increasing demand and to help 75% of ILT's got a response in <8mins. Not great for the OP but assume they had more ILT calls at that moment for the number of call signs available and that call was just classed as urgent.

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    Quote Originally Posted by aggie View Post
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    To be clear - I mean they bring someone in from another Scottish Government department, anywhere within the organisation, because they can't hire Iain to do the job he's been doing on consecutive 3-month contracts for 3 years now.

    Damn right something has gone wrong.
    Is it legal to keep people on rolling contracts like that? Used to be the norm in my industry but now in theory at least it's not allowed.
    so what do I know

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    Quote Originally Posted by Smurf View Post
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    That sounds a stressful experience. Hope the neighbour is OK.

    In my previous job I worked for a business that had the contract for public sector recruitment in Scotland. I'm sorry but in most sectors it's a $#@!in disaster area. I'm not blaming the Scottish Government or indeed the Westminster Government. But how the $#@! have we ended up like this? It wasn't always like this? What's gone wrong?
    Without going too much into it...

    It's a question of funding forcing reform, rather than reform forcing funding. I can't obviously comment on each individual case (the public sector is pretty big), but the current government has been cutting back on pretty much everything since 2010 when we were all sold the austerity lie. In the case of health, for example, this is particularly difficult for Scotland, because Scotland still has a National Health Service - England and Wales don't.

    Despite this, Scotland's NHS is still the best regional performer by most measurements. I get that an hour-long wait for an ambulance is rough, but I think our NHS staff deserve medals and a hooker for what they put up with, at a time when many unionist politicians do nothing but look to put them all down.

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    Quote Originally Posted by Zellviren View Post
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    Without going too much into it...It's a question of funding forcing reform, rather than reform forcing funding. I can't obviously comment on each individual case (the public sector is pretty big), but the current government has been cutting back on pretty much everything since 2010 when we were all sold the austerity lie. In the case of health, for example, this is particularly difficult for Scotland, because Scotland still has a National Health Service - England and Wales don't.Despite this, Scotland's NHS is still the best regional performer by most measurements. I get that an hour-long wait for an ambulance is rough, but I think our NHS staff deserve medals and a hooker for what they put up with, at a time when many unionist politicians do nothing but look to put them all down.
    I wonder what plans are in place to cope with the huge growth expected in Edinburgh residents? It's bad enough out in the sticks with hospitals at bursting point and staff wanting to gtf out of it all.

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    Quote Originally Posted by Westside Green View Post
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    I wonder what plans are in place to cope with the huge growth expected in Edinburgh residents? It's bad enough out in the sticks with hospitals at bursting point and staff wanting to gtf out of it all.
    Maybe @Smurf knows, given his previous work, but I suspect there are tipping points. As in, when you lower staff/funding to a certain point, it jumps off a cliff because the remaining staff say "$#@! this", and then there's a collapse. It's notoriously difficult to figure out what this tipping point is, but my military experience does confirm that it exists.

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    Quote Originally Posted by Dub View Post
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    4 weeks ago. The Consultants secretary has been on holiday for the last couple of weeks but I rang today and have been told that there is nothing they can see that would be operable and I will need to go back to my Doctor. Basically I'm back to square one
    Sorry to hear that Dubster. Was hoping the scan would help.

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    Quote Originally Posted by Zellviren View Post
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    Maybe @Smurf knows, given his previous work, but I suspect there are tipping points. As in, when you lower staff/funding to a certain point, it jumps off a cliff because the remaining staff say "$#@! this", and then there's a collapse. It's notoriously difficult to figure out what this tipping point is, but my military experience does confirm that it exists.
    I can't go too much into specifics but it's a very complicated and troubling picture. There's real difficulties filling posts. Indeed more are projected to leave than they'll recruit in certain area's. Morale is very very low. In the NHS here in Scotland there needs to be a proper strategy to deal with the huge expensive growth in locums. I sat in a meeting with a NHS health board in Scotland who have a shortage in radiologists. The solution was recruiting locums from the South of England. Their pay was 4-6 times that of NHS employed radiologists. Oh and btw "I don't work Friday afternoons as I need to fly back south and I won't be back until Monday afternoon". Imagine how his stressed out colleague feels who is earning a quarter what he is....

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    Quote Originally Posted by Smurf View Post
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    I can't go too much into specifics but it's a very complicated and troubling picture. There's real difficulties filling posts. Indeed more are projected to leave than they'll recruit in certain area's. Morale is very very low. In the NHS here in Scotland there needs to be a proper strategy to deal with the huge expensive growth in locums. I sat in a meeting with a NHS health board in Scotland who have a shortage in radiologists. The solution was recruiting locums from the South of England. Their pay was 4-6 times that of NHS employed radiologists. Oh and btw "I don't work Friday afternoons as I need to fly back south and I won't be back until Monday afternoon". Imagine how his stressed out colleague feels who is earning a quarter what he is....
    Mmm. It's not sounding like a great outlook and Scottish public services seem to be busy firefighting cuts, rather than coming up with longer-term strategies to solve fundamental issues. Unfortunately, there's not a lot you can do when you don't really have the economic levers to sort it out.

    I don't envy those working in the Scottish NHS, I just wish certain politicians would at least try and value what they do rather than wringing them through the mud every chance they get.

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    Quote Originally Posted by Zellviren View Post
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    Mmm. It's not sounding like a great outlook and Scottish public services seem to be busy firefighting cuts, rather than coming up with longer-term strategies to solve fundamental issues. Unfortunately, there's not a lot you can do when you don't really have the economic levers to sort it out.

    I don't envy those working in the Scottish NHS, I just wish certain politicians would at least try and value what they do rather than wringing them through the mud every chance they get.
    I was in the front line when it changed from a very confrontational Labour to a more 'let's work this out together' SNP.

    Mine wasn't the only heid it done in and it took everyone by surprise. But remember, like now, they were a minority government and virgins besides! They'd never been in power.

    I was a Labour stalwart till then.

    It was like the enlightenment reborn.

    The Torys dictate absolute rule.

    Labour like to think they're modern in their thinking but they're not. I don't think they've moved much further than agreeing that the English Lord should be $#@!ing the bride as is his right. I could maybe, just maybe, warm to the unionist JC, in different circumstances, but the dull as ditchwater Yorkshireman is Scottish Labour in a coma.

    The SNP, in my experience, work with those delivering services and it was like a breath of fresh air. I hope they don't forget their in power powerful beginnings.
    Space to let

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    Quote Originally Posted by Jack View Post
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    I was in the front line when it changed from a very confrontational Labour to a more 'let's work this out together' SNP.
    You're not actually the first person I've heard say something like this.

    A friend of mine, a policeman no less, said that the difference between a Labour/Liberal administration and the SNP one is that the SNP want to solve problems; Labour don't. They simply want to establish, as quickly as possible, how they're not to blame for whatever the problem is. It's not something I have direct experience of, but it sounds like Scottish Labour.

    Everything is everyone else's fault. No self-reflection, no contrition, no acceptance of responsibility. Just target-shifting.

    It's why voters have abandoned them.

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