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Thread: Fans Rep Surgery - Sat 15th July - Hibs Club

  1. #101
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    Quote Originally Posted by tricky View Post
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    Hi Tracey

    can't make that on Saturday.

    as we will be back to queuing at Easter Road for long periods from the early hours for certain away games this season can the ticket office open at 8am or 9am on these days instead of the usual 10am so folk have a chance of getting to work?

    Huns away in August will be the first time this will be needed.

    Thanks
    Hi @traceyhibs

    any feedback on why the ticket office will not open until 10am on Tuesday for Huns tickets? very short notice to get time off work for those who will be spending hours queuing outside ER on Tuesday, why not open it at 8 or 9am on busy days as per my previous suggestion?
    until the sky turns green

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    11am now!!
    until the sky turns green

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    Quote Originally Posted by tricky View Post
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    11am now!!
    What's 11am now?


    Sent from my iPhone using Tapatalk

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    Quote Originally Posted by traceyhibs View Post
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    What's 11am now?


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    Rangers tickets going on sale....
    Hibs are standing on the brink of history...

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    Hi, just seen the announcement. This is to make the process more smoother for everyone. I know some were hoping to get earlier opening times but unfortunately we are unable to do so.




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    Surely as the client we tell ticketmaster when we want it to start? seems much tailored to ticketmaster and
    Not the fans

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    Quote Originally Posted by NW View Post
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    Surely as the client we tell ticketmaster when we want it to start? seems much tailored to ticketmaster and
    Not the fans
    I think it's a balance.

    It's also worth remembering Hibs struck a deal with them to provide a service that cost the supporter nothing. I suspect there's a bit of negotiation goes on to keep the costs down.
    Space to let

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    Quote Originally Posted by Jack View Post
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    I think it's a balance.

    It's also worth remembering Hibs struck a deal with them to provide a service that cost the supporter nothing. I suspect there's a bit of negotiation goes on to keep the costs down.
    I am sure people would rather pay £1 fee than stand out for hours as well. Ticketmaster are a shamble, phone or online more often than not crash.

  9. #109
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    Quote Originally Posted by traceyhibs View Post
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    Hi, just seen the announcement. This is to make the process more smoother for everyone. I know some were hoping to get earlier opening times but unfortunately we are unable to do so. Sent from my iPhone using Tapatalk
    Lets be honest here, we're no talking about thousands of tickets going on sale - more like 500. And Ticketmaster cannae have staff in place to cope with this? What a joke.

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    Quote Originally Posted by NW View Post
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    I am sure people would rather pay £1 fee than stand out for hours as well. Ticketmaster are a shamble, phone or online more often than not crash.
    Maybe you should check out the rip off threads of a couple of years ago! Plenty folk complaining about the charge then. I think it was £2.75.

    Hibs now take on these costs and have done for 10s of thousands of tickets.

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    I hope Leeanne is swapping her bigot burger, jaffa orange and comfy seat in the main stand for a seat in with the real Hibs fans this time. She can then "enjoy" the welcome every time we get at the Hunnery for herself?
    nil satis nisi optimum

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    Quote Originally Posted by Wannabehibee View Post
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    Lets be honest here, we're no talking about thousands of tickets going on sale - more like 500. And Ticketmaster cannae have staff in place to cope with this? What a joke.
    I'm sure they'll be selling tickets for other events as well. For them it will be managing demand. If only you'd thought about it you might have realised it's maybe more about Wet Wet Wets 100,000 tickets than our 5/600.

    - - - Updated - - -

    Quote Originally Posted by 1875 View Post
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    I hope Leeanne is swapping her bigot burger, jaffa orange and comfy seat in the main stand for a seat in with the real Hibs fans this time. She can then "enjoy" the welcome every time we get at the Hunnery for herself?
    While I agree with you in a way I don't think it's the CEOs place.

    It would be a hellva statement though.

  13. #113
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    Quote Originally Posted by Jack View Post
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    I'm sure they'll be selling tickets for other events as well. For them it will be managing demand. If only you'd thought about it you might have realised it's maybe more about Wet Wet Wets 100,000 tickets than our 5/600
    Dinnae think so Jack - Wet Wet Wet split up last week!

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    Quote Originally Posted by Wannabehibee View Post
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    Dinnae think so Jack - Wet Wet Wet split up last week!
    Now just called wet wet


    Think I might nip over to Gorgie Farm and count some Chickens before they've hatched

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    Just a bit Moist Moist Moist then.
    Space to let

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    Quote Originally Posted by Jack View Post
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    Just a bit Moist Moist Moist then.
    😂👍🏻

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    Quote Originally Posted by Wannabehibee View Post
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    Lets be honest here, we're no talking about thousands of tickets going on sale - more like 500. And Ticketmaster cannae have staff in place to cope with this? What a joke.
    We aren't but thousands of tickets for concerts are actually easier to manage through the systems. When people order concert tickets they are ordering 2/3 or more tickets of the same category whereas with our tickets we are buying tickets for adult, concession and child. As it's also ST holders only the system is also working with Client Reference numbers to ensure that the person is entitled to the ticket.

    I hope that makes sense not sure if explaining it right. It was brought up previously at a meeting


    Sent from my iPhone using Tapatalk

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    Quote Originally Posted by traceyhibs View Post
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    We aren't but thousands of tickets for concerts are actually easier to manage through the systems. When people order concert tickets they are ordering 2/3 or more tickets of the same category whereas with our tickets we are buying tickets for adult, concession and child. As it's also ST holders only the system is also working with Client Reference numbers to ensure that the person is entitled to the ticket. I hope that makes sense not sure if explaining it right. It was brought up previously at a meeting Sent from my iPhone using Tapatalk
    That's fine Tracey and I appreciate the response. Where it falls down is who does the online ticketing for all the other clubs in Great Britain who don't seem to get a quarter of the problems we have when it comes to online sales? I'd be very surprised if we are the only football club that uses Ticketmaster.

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    has been forgotten in the excitement of season starting but Tuesday was a total shocker from Hibs as expected, folk queuing all night for 11am opening, online system a joke, Hibs announced game as being sold out but folk still getting tickets from ticketmaster an hour or two later apparently.

    don't know how many season ticket holders we have in the more expensive corporate black seats, Edinburgh Suite etc but they are guaranteed tickets for Ibrox and Tynie without recourse to queueing.
    until the sky turns green

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    Quote Originally Posted by tricky View Post
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    has been forgotten in the excitement of season starting but Tuesday was a total shocker from Hibs as expected, folk queuing all night for 11am opening, online system a joke, Hibs announced game as being sold out but folk still getting tickets from ticketmaster an hour or two later apparently.

    don't know how many season ticket holders we have in the more expensive corporate black seats, Edinburgh Suite etc but they are guaranteed tickets for Ibrox and Tynie without recourse to queueing.
    Not apparently Robbie, actually, I know as my mate was one of them, a full hour and a half after they went on sale. He is picking it up today.
    nil satis nisi optimum

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    Quote Originally Posted by traceyhibs View Post
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    We aren't but thousands of tickets for concerts are actually easier to manage through the systems. When people order concert tickets they are ordering 2/3 or more tickets of the same category whereas with our tickets we are buying tickets for adult, concession and child. As it's also ST holders only the system is also working with Client Reference numbers to ensure that the person is entitled to the ticket. I hope that makes sense not sure if explaining it right. It was brought up previously at a meeting Sent from my iPhone using Tapatalk
    @tracey the scheme to manage sales should be brought in eg loyalty or attendance schemeFor all the praise LD is getting she's made a mess of this big time.

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    Quote Originally Posted by Greenpower View Post
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    @tracey the scheme to manage sales should be brought in eg loyalty or attendance schemeFor all the praise LD is getting she's made a mess of this big time.
    Hi,

    Loyalty points definitely won't be reintroduced and cannot see any sort of replacement being introduced. The club have made their position clear on it and think we all need to move on from it.

    I know that's easier said than done when people miss out on tickets for big games but we are constantly talking about something that isn't going to happen.

    It's been taken back to discuss and the clubs position is still the same.

    I know this isn't what you and many others want to hear but that is where we are at.

    Hope you enjoyed the game yesterday.

    Thanks

    Tracey


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    Quote Originally Posted by traceyhibs View Post
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    Hi,

    Loyalty points definitely won't be reintroduced and cannot see any sort of replacement being introduced. The club have made their position clear on it and think we all need to move on from it.

    I know that's easier said than done when people miss out on tickets for big games but we are constantly talking about something that isn't going to happen.

    It's been taken back to discuss and the clubs position is still the same.

    I know this isn't what you and many others want to hear but that is where we are at.

    Hope you enjoyed the game yesterday.

    Thanks

    Tracey


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    So as an extension to Tracey's "Ms Dempster" like response, unless you have an away season ticket, get used to online and telephone shambles, queuing all night and being let down. 21st Century Fitba Fan management eh?

    If Loyalty Points (used successfully by clubs up and down the country) is no longer on the table, may I suggest Hibs reopen a window for people to sign up to the away season ticket offer? I was pretty cynical about it, and other than a small hiccup before the Alloa game, it has worked well?
    nil satis nisi optimum

  24. #124
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    Quote Originally Posted by traceyhibs View Post
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    Hi,Loyalty points definitely won't be reintroduced and cannot see any sort of replacement being introduced. The club have made their position clear on it and think we all need to move on from it. I know that's easier said than done when people miss out on tickets for big games but we are constantly talking about something that isn't going to happen.It's been taken back to discuss and the clubs position is still the same.I know this isn't what you and many others want to hear but that is where we are at. Hope you enjoyed the game yesterday.ThanksTracey Sent from my iPhone using Tapatalk
    Thanks for response. Please can you confirm what you mean by club? As LD removed it. Frank wanted it kept. What's your fans rep view?What is not clear is why LD won't reintroduce it?

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    Appreciate the time and effort you put in as the conduit Tracey, but that’s a pretty bold and depressing stance from Leeann.

    The issue seems personalised; and it almost comes across as a line in the sand battle that the club or individuals within the club want to win.

    This is a simple issue: if you don’t make sure the people who attend the most get priority then they won’t sttend.

    The away season ticket, the season ticket holder priority is an incredibly blunt way to do this along with no priority for shareholders or hsl. The club made a mistake, we’re called out on it, and should have been big enough to put it right.

    It’s not going to go away, and it might very well get worse in the next few weeks if we put together some good results.

    Quote Originally Posted by traceyhibs View Post
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    Hi,

    Loyalty points definitely won't be reintroduced and cannot see any sort of replacement being introduced. The club have made their position clear on it and think we all need to move on from it.

    I know that's easier said than done when people miss out on tickets for big games but we are constantly talking about something that isn't going to happen.

    It's been taken back to discuss and the clubs position is still the same.

    I know this isn't what you and many others want to hear but that is where we are at.

    Hope you enjoyed the game yesterday.

    Thanks

    Tracey


    Sent from my iPhone using Tapatalk

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    I think it’s called the sit down shut up response and I make it three issues now this approach has been taken in addition being the ibrox fiasco which will very likely reappear next weekend and the chucking of the reserve fixture.

    I’m certain there will be more.

    Quote Originally Posted by 1875 View Post
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    So as an extension to Tracey's "Ms Dempster" like response, unless you have an away season ticket, get used to online and telephone shambles, queuing all night and being let down. 21st Century Fitba Fan management eh?

    If Loyalty Points (used successfully by clubs up and down the country) is no longer on the table, may I suggest Hibs reopen a window for people to sign up to the away season ticket offer? I was pretty cynical about it, and other than a small hiccup before the Alloa game, it has worked well?

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    Quote Originally Posted by Purple & Green View Post
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    I think it’s called the sit down shut up response and I make it three issues now this approach has been taken in addition being the ibrox fiasco which will very likely reappear next weekend and the chucking of the reserve fixture.

    I’m certain there will be more.
    Spot on.
    GGTTH

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    Quote Originally Posted by traceyhibs View Post
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    Hi,

    Loyalty points definitely won't be reintroduced and cannot see any sort of replacement being introduced. The club have made their position clear on it and think we all need to move on from it.

    I know that's easier said than done when people miss out on tickets for big games but we are constantly talking about something that isn't going to happen.

    It's been taken back to discuss and the clubs position is still the same.

    I know this isn't what you and many others want to hear but that is where we are at.

    Hope you enjoyed the game yesterday.

    Thanks

    Tracey


    Sent from my iPhone using Tapatalk
    It's not going to go away. The clubs' position may still be the same but it is going to be a long season for them on this front if we continue to have people feel they have no choice other than to sleep on the street for a night every time a limited allocation game comes along. I thought we had left those days in the past.

    I know you don't get to many away games so possibly have not been too directly affected on this issue but Frank does and I am certain knows how people will continue to feel and act in this respect.
    Hibs are standing on the brink of history...

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    Quote Originally Posted by SKII View Post
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    It's not going to go away. The clubs' position may still be the same but it is going to be a long season for them on this front if we continue to have people feel they have no choice other than to sleep on the street for a night every time a limited allocation game comes along. I thought we had left those days in the past.

    I know you don't get to many away games so possibly have not been too directly affected on this issue but Frank does and I am certain knows how people will continue to feel and act in this respect.
    I totally get where everyone is coming from and take on board everyone's points and opinions.

    You've assumed I don't get to many away games. I had built up my loyalty points like everyone else. I have chosen the Away ticket scheme this season with my girls. I won't be taking them to Ibrox or Tynecastle but will upgrade their tickets to adult tickets for those games. I also may get something along the way which will affect me going to an Away game but made that decision to take it.

    I wasn't involved in the Working group or on the board when the decision was made. Frank and I have discussed it many times because we know it's going to get raised every time there is a big game with limited allocation. It's been raised at board level again and as we have communicated there are no plans for it to be re-introduced.

    We would love to come on all the forums and be able to give you the answers you all want and could have an easy life with it but sometimes it just isn't possible. It would be stupid for us to come on and make promises on things.

    Quite happy to discuss this with anyone face to face at any match or message me your contact details.



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    By giving preferential treatment to season ticket holders in the posh seats for away tickets, the board have created a two tier system they claim to havebeen looking to avoid by doing away with a much fairer loyalty point scheme. Posh seat season ticket holder can and claim tynie or mordor brief at the expense of a person who'll be at Dingwall or Killie.

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    Quote Originally Posted by traceyhibs View Post
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    Hi,

    Loyalty points definitely won't be reintroduced and cannot see any sort of replacement being introduced. The club have made their position clear on it and think we all need to move on from it.

    I know that's easier said than done when people miss out on tickets for big games but we are constantly talking about something that isn't going to happen.

    It's been taken back to discuss and the clubs position is still the same.

    I know this isn't what you and many others want to hear but that is where we are at.

    Hope you enjoyed the game yesterday.

    Thanks

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    That's not a good enough answer. Why is the club against reinstating the LP system? They were the ones who messed up what should be an easy scheme to implement, by awarding lumps of points to people to entice them to buy those shares which worked to the detriment of people who go to games week in week out.

    Aren't the customers entitled to have a proper and full response rather than hiding behind your weak response of "The customer can shut the f*** up and do what we say"

    That isn't a dig at you btw but you're in the firing line and that response was pretty much telling folk to shut up. If that's what the board wants how would they feel about folk just not bothering going to games?
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    I totally get where everyone is coming from and take on board everyone's points and opinions.

    You've assumed I don't get to many away games.
    I am not assuming anything. I am certain I read that in your pre-election preamble. I remember it being something a number of fans were interested in. Some supporters wanted prospective candidates to be at all games. Also certain it came up with last year's Ibrox farce was being discussed? Apologies if you have been a regular attendee and I am muddled up.

    We would love to come on all the forums and be able to give you the answers you all want and could have an easy life with it but sometimes it just isn't possible. It would be stupid for us to come on and make promises on things.
    It's not personal. Don't take it that way - you are a conduit between the club and the fans, nothing more, nothing less. Nobody holds you personally responsible for the Board's decisions. However, you said we should forget it and move on. With all due respect, it won't be going away any time soon. And, as a regular away attendee you would/should realise that? It's the temperature of the water at the moment.

    Nobody should be getting tickets on the basis of a requirement, willingness or ability to sleep rough. It's 2017.
    Hibs are standing on the brink of history...

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    Quote Originally Posted by traceyhibs View Post
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    I totally get where everyone is coming from and take on board everyone's points and opinions.

    You've assumed I don't get to many away games. I had built up my loyalty points like everyone else. I have chosen the Away ticket scheme this season with my girls. I won't be taking them to Ibrox or Tynecastle but will upgrade their tickets to adult tickets for those games. I also may get something along the way which will affect me going to an Away game but made that decision to take it.

    I wasn't involved in the Working group or on the board when the decision was made. Frank and I have discussed it many times because we know it's going to get raised every time there is a big game with limited allocation. It's been raised at board level again and as we have communicated there are no plans for it to be re-introduced.

    We would love to come on all the forums and be able to give you the answers you all want and could have an easy life with it but sometimes it just isn't possible. It would be stupid for us to come on and make promises on things.

    Quite happy to discuss this with anyone face to face at any match or message me your contact details.


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    didn't know you could upgrade kids away season tickets to adults for the big games.
    until the sky turns green

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    Quote Originally Posted by tricky View Post
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    didn't know you could upgrade kids away season tickets to adults for the big games.
    Neither did I, even though I have had one from the off. And it leaves the system with a loophole/ anomaly that wasn't apparent until this was flagged up. I'm interested to see how that works in practice, given the office make up the envelopes of tickets based on the type of ticket your AST is for. Concessions would normally have a tear off bit taken off. How do you get that amended when there is a limited number of tickets available?
    Question is, can it work the other way too? If, say, you had a full adult AST and you wanted a concession to take your place for a one off game, can that be amended down the way?

    I genuinely thought the scheme was one person : one type of ticket for every game throughout the entire season whether you go or not.
    Hibs are standing on the brink of history...

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    Quote Originally Posted by tricky View Post
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    didn't know you could upgrade kids away season tickets to adults for the big games.
    Seems strange that this would allow a fan to get a loyalty bonus which LD doesn't want. And perhaps not even a season ticket holder.

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    Quote Originally Posted by tricky View Post
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    didn't know you could upgrade kids away season tickets to adults for the big games.
    You can, I did so for the Hunnery yesterday. The ticket office ask you to let them know in advance where possible, as they have to seek out the tear off bit of the ticket if you upgrade from Kid to Adult.
    nil satis nisi optimum

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    Quote Originally Posted by 1875 View Post
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    You can, I did so for the Hunnery yesterday. The ticket office ask you to let them know in advance where possible, as they have to seek out the tear off bit of the ticket if you upgrade from Kid to Adult.
    So, posh seat season ticket holders get advance choice of limited seats for prime away games, and away season ticket holders with kids can opt to not take their kids to any away game but still take the ticket and upgrade it for anyone?

    And Hibs think this is superior to a loyalty system.

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    Quote Originally Posted by southfieldhibby View Post
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    So, posh seat season ticket holders get advance choice of limited seats for prime away games, and away season ticket holders with kids can opt to not take their kids to any away game but still take the ticket and upgrade it for anyone?

    And Hibs think this is superior to a loyalty system.
    Not sure its posh season ticket holders, I thinks its Hibs supporting sponsors. I would like to point out although the away season ticket I have for my 10 year old nephew is for him, not others, he is not allowed to go to Ibrox, so it went to my son, who is also a season ticket holder.

    I am not going to be out of pocket any more than I have to as Hibs take the money from your bank whether you can make the away game or not, then it goes to the away club. I dinnae mind hibs having my money for nowt, but I do really grudge giving it to the opposition. Example, I will have to pay for 2 away tickets for Dingwall, and I wont even be in the country.

    Not that I agree remotely with the system I may I add, I am still peed off about having to scramble around for ticket for the Guntery last season after only missing one away league game the whole season.
    nil satis nisi optimum

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    Quote Originally Posted by 1875 View Post
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    Yes, although the away season ticket I have for my 10 year old nephew is for him, not others, he is not allowed to go to Ibrox, so it went to my son, who is also a season ticket holder.

    Not that I agree remotely with the system I may I add, I am still peed off about having to scramble around for ticket for the Guntery last season after only missing one away league game the whole season.
    Not a criticism of you Mark, I know your ticket will be going to a valid home, and like you we play the game to it's limit in regards to what Hibs set down.

    I wonder if any other top flight team- with an away support that can outstrip demand on occasion- operate the way Hibs do with away allocations?

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    Quote Originally Posted by southfieldhibby View Post
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    Not a criticism of you Mark, I know your ticket will be going to a valid home, and like you we play the game to it's limit in regards to what Hibs set down.

    I wonder if any other top flight team- with an away support that can outstrip demand on occasion- operate the way Hibs do with away allocations?
    Thanks to the goodwill of one Hibs sponsor, six home and away Hibby's are going to the hunnery that otherwise would not have.

    I am baffled by Hibs stance on this to be honest.
    nil satis nisi optimum

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    Quote Originally Posted by 1875 View Post
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    You can, I did so for the Hunnery yesterday. The ticket office ask you to let them know in advance where possible, as they have to seek out the tear off bit of the ticket if you upgrade from Kid to Adult.
    Does it work the other way? One of my adults may not make a game but my student son wants to take a student ST cousin with us instead. I was fully expecting to take the hit of the adult ticket but would Hibs let me change it to a student on presentation of the matric card?

    Wished I'd known this last year...I was clearly too naive.
    Hibs are standing on the brink of history...

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    The biggest issue with the Bus Shelter last season was Hibs taking a chunk of the allocation for hospitality...
    Hibs are standing on the brink of history...

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    Quote Originally Posted by SKII View Post
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    Does it work the other way? One of my adults may not make a game but my student son wants to take a student ST cousin with us instead. I was fully expecting to take the hit of the adult ticket but would Hibs let me change it to a student on presentation of the matric card?

    Wished I'd known this last year...I was clearly too naive.
    I would meander round and ask. Putting all this mess aside, the ticket staff are generally very very helpful.
    nil satis nisi optimum

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    Quote Originally Posted by 1875 View Post
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    I would meander round and ask. Putting all this mess aside, the ticket staff are generally very very helpful.
    They are. The issues with ticketing always emanate from above them in the food chain
    Hibs are standing on the brink of history...

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    Quote Originally Posted by SKII View Post
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    Neither did I, even though I have had one from the off. And it leaves the system with a loophole/ anomaly that wasn't apparent until this was flagged up. I'm interested to see how that works in practice, given the office make up the envelopes of tickets based on the type of ticket your AST is for. Concessions would normally have a tear off bit taken off. How do you get that amended when there is a limited number of tickets available?
    Question is, can it work the other way too? If, say, you had a full adult AST and you wanted a concession to take your place for a one off game, can that be amended down the way?

    I genuinely thought the scheme was one person : one type of ticket for every game throughout the entire season whether you go or not.
    Good question. Will ask when there tomorrow


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    Quote Originally Posted by SKII View Post
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    I am not assuming anything. I am certain I read that in your pre-election preamble. I remember it being something a number of fans were interested in. Some supporters wanted prospective candidates to be at all games. Also certain it came up with last year's Ibrox farce was being discussed? Apologies if you have been a regular attendee and I am muddled up.



    It's not personal. Don't take it that way - you are a conduit between the club and the fans, nothing more, nothing less. Nobody holds you personally responsible for the Board's decisions. However, you said we should forget it and move on. With all due respect, it won't be going away any time soon. And, as a regular away attendee you would/should realise that? It's the temperature of the water at the moment.

    Nobody should be getting tickets on the basis of a requirement, willingness or ability to sleep rough. It's 2017.
    Definitely don't take it personally. Thick skin me. I think there was an Away I wasn't at when someone asked me. Like everyone things happen and sometimes there are odd ones you may have to miss. Anyway it doesn't really matter what my situation is we all know it affects a lot of supporters.

    I can either ignore the comments, lie and give false hope or be bluntly honest about it.

    Frank and I have discussed so many times because we know it will come up every time there is a big game where people will miss out on tickets. We aren't naive to think that. I know exactly where everyone is coming from but what we are saying is that it's been discussed at board level and even discussed again and it's not going to be re-instated.

    Happy to speak to anyone about this at matches or if anyone wants to message me their contact details please do so.


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    Quote Originally Posted by traceyhibs View Post
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    Definitely don't take it personally. Thick skin me. I think there was an Away I wasn't at when someone asked me. Like everyone things happen and sometimes there are odd ones you may have to miss. Anyway it doesn't really matter what my situation is we all know it affects a lot of supporters.


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    I think the one reason people wanted to hope their reps were regular attendees was because of matches like next week. The last times we've been at Ibrox we have had cause to raise issues with the club via the reps about the way we were treated/the way Rangers handled things. Amit was not at any of those games, Frank was. It was helpful to know that someone was there experiencing the things we were reporting. Not, sadly, that it appeared to make much difference to Hibs' response. I don't know if you were there the last time but I do know from comments online that we will have you both in with us on Saturday. I hope this has been made clear to Rangers' officials (that Board members will be in the Hibs end).
    Hibs are standing on the brink of history...

  48. #148
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    Quote Originally Posted by traceyhibs View Post
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    Definitely don't take it personally. Thick skin me. I think there was an Away I wasn't at when someone asked me. Like everyone things happen and sometimes there are odd ones you may have to miss. Anyway it doesn't really matter what my situation is we all know it affects a lot of supporters. I can either ignore the comments, lie and give false hope or be bluntly honest about it. Frank and I have discussed so many times because we know it will come up every time there is a big game where people will miss out on tickets. We aren't naive to think that. I know exactly where everyone is coming from but what we are saying is that it's been discussed at board level and even discussed again and it's not going to be re-instated.Happy to speak to anyone about this at matches or if anyone wants to message me their contact details please do so. Sent from my iPhone using Tapatalk
    That's fine Tracey, the question is why isn't it going to be reinstated? Are the board just giving a resounding "no" with no reasons given? That's what folk want to know.

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    Quote Originally Posted by Wannabehibee View Post
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    That's fine Tracey, the question is why isn't it going to be reinstated? Are the board just giving a resounding "no" with no reasons given? That's what folk want to know.
    That's more or less what I asked @traceyhibs earlier but haven't had a response yet.
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    Quote Originally Posted by SKII View Post
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    I think the one reason people wanted to hope their reps were regular attendees was because of matches like next week. The last times we've been at Ibrox we have had cause to raise issues with the club via the reps about the way we were treated/the way Rangers handled things. Amit was not at any of those games, Frank was. It was helpful to know that someone was there experiencing the things we were reporting. Not, sadly, that it appeared to make much difference to Hibs' response. I don't know if you were there the last time but I do know from comments online that we will have you both in with us on Saturday. I hope this has been made clear to Rangers' officials (that Board members will be in the Hibs end).
    Yes we will both be there. I was there the last time and I'll be honest in saying I was hit with a coin and fluid. Wasn't pleasant. I don't think you can take on this role and not sit with supporters especially at games like this.

    There will a panomera in place which Rangers have installed to view our support and their support around our areas. There is a little bit extra segregation and we will have travelling stewards in with the support. We have been told also that extra stewards will be in place.

    We have also asked for supporters to be allowed to go use the toilets when we are kept in as it's unacceptable not to allow this.




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