2 Less Season Ticket Holders Next Season

[Forzahibs]

Mistakingly thinking that Saturday was the cut off for the payment plan i posted our direct debits to Hibs on Friday by Special Delivery. They never actually got there until this morning . Just off the phone to the ticket office after being told there's nothing they can do so Lauren and me will be walk ups next season .
Seems a shame to not want my money for the sake of a couple of days
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With all the exitement and ticket buying it got forgotten about so it's my fault but i thought they would at least tried to accomodate us even if we paid the first instalment by cash
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[Cantona]

Originally Posted by Forzahibs

Mistakingly thinking that Saturday was the cut off for the payment plan i posted our direct debits to Hibs on Friday by Special Delivery. They never actually got there until this morning . Just off the phone to the ticket office after being told there's nothing they can do so Lauren and me will be walk ups next season .
Seems a shame to not want my money for the sake of a couple of days
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With all the excitement and ticket buying it got forgotten about so it's my fault but i thought they would at least tried to accomodate us even if we paid the first instalment by cash
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You should know by now that Hibs are not what you would call user friendly. For a board that is obsessed by saving money they work in odd ways .

[Forzahibs]

Originally Posted by Cantona

You should know by now that Hibs are not what you would call user friendly. For a board that is obsessed by saving money they work in odd ways .

The only reason she gave was that they need 10 days to set up the direct debits , when they actually did this i don't know . I can set up a DD online in 5 minutes
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Ach well walk up it is i suppose

[GloryGlory]

Originally Posted by Forzahibs

The only reason she gave was that they need 10 days to set up the direct debits , when they actually did this i don't know . I can set up a DD online in 5 minutes
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Ach well walk up it is i suppose

10 days
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I smell someting there
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They want folk paying early but when they offer to the get turned away. A couple of days ffs isnt going to make much difference. So basicly Hibs ways of doing things dont look to be improving much for next at all
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[madkink]

Originally Posted by Forzahibs

The only reason she gave was that they need 10 days to set up the direct debits , when they actually did this i don't know . I can set up a DD online in 5 minutes
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Ach well walk up it is i suppose

you can set your details up but for the DD details to be logged there are 3 sets of communications between your bank and the one recieving the money, thats why it takes 10 days, that is set by the financial services auth

a standing order can be done in 3 cos you tell your bank to pay that account money, and if it's wrong it's your fault

but you would think they would have a closing date and then a 1 week late arrivel period (for those delayed by post etc etc)

[Ben]

Originally Posted by Forzahibs

The only reason she gave was that they need 10 days to set up the direct debits , when they actually did this i don't know . I can set up a DD online in 5 minutes
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Ach well walk up it is i suppose

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I should not laugh but the club ticket office are a joke sometimes.

But remember they have been working hard or something
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If Hibs were tescos we would have been shut down in the first week.
Manadgment needs a shake up are you listening Petrie
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Ben

[Forzahibs]

Originally Posted by madkink

you can set your details up but for the DD details to be logged there are 3 sets of communications between your bank and the one recieving the money, thats why it takes 10 days, that is set by the financial services auth

a standing order can be done in 3 cos you tell your bank to pay that account money, and if it's wrong it's your fault

but you would think they would have a closing date and then a 1 week late arrivel period (for those delayed by post etc etc)

Sounds like you know more about DDs than me so i'll accept what you say.
Surely paying the first by cash then 3 instalments would suffice ???
The lassie was pleasant but didn't seem interested in resolving my problem thus potentially losing the club over £600

[Ben]

Originally Posted by Forzahibs

Sounds like you know more about DDs than me so i'll accept what you say.
Surely paying the first by cash then 3 instalments would suffice ???
The lassie was pleasant but didn't seem interested in resolving my problem thus potentially losing the club over £600

They don't care they know they can treat us like crap and we will accept it because we love hibs.

They on the other hand just have a job to do
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I would complain to someone as high up in hibs as you can, its a pain but I reckon thats the only way they will listen,

Ben

[madkink]

Originally Posted by Forzahibs

Sounds like you know more about DDs than me so i'll accept what you say.
Surely paying the first by cash then 3 instalments would suffice ???
The lassie was pleasant but didn't seem interested in resolving my problem thus potentially losing the club over £600

i used to work for a financial operator

she could have done that, but you will probably find that hibs want all the money to go into ST holding account 1st before putting into a main account, that way they can report takings from ST, and they want it all to go in at once,

as i said they should have had a safety net for those late apps,

[madkink]

Originally Posted by Ben

They don't care they know they can treat us like crap and we will accept it because we love hibs.

They on the other hand just have a job to do
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I would complain to someone as high up in hibs as you can, its a pain but I reckon thats the only way they will listen,

Ben

pull tony of the touch line on wed
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nah i agree phone into management and see what they can do

[TariqE]

Originally Posted by Forzahibs

Mistakingly thinking that Saturday was the cut off for the payment plan i posted our direct debits to Hibs on Friday by Special Delivery. They never actually got there until this morning . Just off the phone to the ticket office after being told there's nothing they can do so Lauren and me will be walk ups next season .
Seems a shame to not want my money for the sake of a couple of days
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With all the exitement and ticket buying it got forgotten about so it's my fault but i thought they would at least tried to accomodate us even if we paid the first instalment by cash
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I know it's a pain, but can you not remove the cash from your bank on the days the DD would have come out and stick it in a piggy bank?

[CJRRHibs]

Originally Posted by Forzahibs

Mistakingly thinking that Saturday was the cut off for the payment plan i posted our direct debits to Hibs on Friday by Special Delivery. They never actually got there until this morning . Just off the phone to the ticket office after being told there's nothing they can do so Lauren and me will be walk ups next season .
Seems a shame to not want my money for the sake of a couple of days
To view links or images in this forum your post count must be 5 or greater. You currently have 0 posts.

With all the exitement and ticket buying it got forgotten about so it's my fault but i thought they would at least tried to accomodate us even if we paid the first instalment by cash
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Forza, I had a similar thing 3-4 years back, Me and My brother-in-law decided a couple of weeks before the season started to get tickets for 2 audults and 3 concessions. I left it too late to get them and didn't phone until the Friday before the first game. I told the ticket office I wasn't fussy about the first game and would pick my seats after it. They wouldn't accept me doing this and over a grand didn't go to ER. I know that you have to have a cut off but they don't have any flexibility even if it's you that's trying to go out of the way to sort the problem.

[Forzahibs]

Originally Posted by TariqE

I know it's a pain, but can you not remove the cash from your bank on the days the DD would have come out and stick it in a piggy bank?

A good theory mate but i'd lose my current seats which are pretty good (East Stand)
My daughter works to a very tight budget and her sticking to that might be a problem.
I'll email Judith Quinn to see if anything can be done (M&M Mans Suggestion
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)
If nothing can i'll just pay at the gate.
Seems a shame though

[bennyk]

Forza,go direct to Petrie,failing that Farmer. Surely there is no way Hibs are going to turn you down.If they do they don t deserve our support.

[Smurf]

Not knocking the payment plan, but lets remember that it will all be paid well before the start of the season..

[Forzahibs]

Right I've emailed Colin McNeil .
I'd like to think something can be done

[CadgeMac]

Originally Posted by Forzahibs

Right I've emailed Colin McNeil .
I'd like to think something can be done

fingers crossed for you forza

[Smurf]

Originally Posted by Forzahibs

Right I've emailed Colin McNeil .
I'd like to think something can be done

Common Sense dictates that a positive outcome should be reached mate.

[Forzahibs]

Originally Posted by Smurf

Common Sense dictates that a positive outcome should be reached mate.

Agreed , I'll happily hand the first instalment over on the 18th .
I don't think the semi helped me in all of this , i couldn't think straight last week (like tons of others i'll bet)

[CadgeMac]

Originally Posted by Forzahibs

Agreed , I'll happily hand the first instalment over on the 18th .
I don't think the semi helped me in all of this , i couldn't think straight last week (like tons of others i'll bet)

im one of those, last week was a nightmare, all the hype surrounding the game and all the nerves.