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Old 11-05-08, 22:51   #1
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Default IPOD help

hi There

I have an Ipod nano 8 gig player. There are two possibly related issues with it. Firstly, it isn't always recognised when I plug it into my PC. This led to a charging issue (i.e. it didn't charge, which may be a one off). The second issue is that it freezes when I plug it into a docking station. It will play fine when I plug in with a lead, but freezes when I plug in directly. This happens with two different docking stations. I've restored settings and gone through the steps on the web site to no avail. Any ideas or is it just knackered?
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Old 11-05-08, 22:54   #2
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Default Re: IPOD help

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hi There

I have an Ipod nano 8 gig player. There are two possibly related issues with it. Firstly, it isn't always recognised when I plug it into my PC. This led to a charging issue (i.e. it didn't charge, which may be a one off). The second issue is that it freezes when I plug it into a docking station. It will play fine when I plug in with a lead, but freezes when I plug in directly. This happens with two different docking stations. I've restored settings and gone through the steps on the web site to no avail. Any ideas or is it just knackered?
silly question

have you installed the software, as it will not be recognised as a stand alone device, altho the PC will recognise a'mass storage device' but by trying to add tunes this way will cause problems

if you have installed the software which version are you using?
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Old 11-05-08, 23:18   #3
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Default Re: IPOD help

Yup - software installed - tells me it is 1.1 and that it is up to date.
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Old 11-05-08, 23:25   #4
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Default Re: IPOD help

[quote=Archie;837762]Yup - software installed - tells me it is 1.1 and that it is up to date.[/QUOTE}

i have version 7.6.2.9, which was the last upgrade,

may have faulty software,

try deinstalling i-tunes and then download the latest version from the website
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Old 11-05-08, 23:26   #5
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Default Re: IPOD help

And I've just run a diagnostic which says I've failed a sync test, but the help button takes me to a generic Apple site.
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Old 11-05-08, 23:27   #6
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And I've just run a diagnostic which says I've failed a sync test, but the help button takes me to a generic Apple site.
there should be a 'check for updates' in one off the menus try that
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Old 14-05-08, 18:24   #7
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Default Re: IPOD help

Apologies for not thanking you for your help - I tried everything to no avail - off to the apple store for me!
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Old 14-05-08, 18:26   #8
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Apologies for not thanking you for your help - I tried everything to no avail - off to the apple store for me!
take it the de-install re-install off software didn't work,



might be the software on the pod, so it would be better to go to apple if that is the case,

good luck and hope you get it sorted soon
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