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Old 19-02-08, 17:54   #1
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Bounce Computer Wizards - Help Needed

I think I may have a virus. Whenever I log onto my computer, a window in Internet Explorer opens and tells me I am due a payment to MBS for a subscription to something. I used to be able to click it away, but now it won't let me close it at all, and whenever I use the task manager to close it, it comes back up again. It always goes to the top left hand corner of my screen, and when I move it it moves straight back. It's blocking a sizeable portion of my screen, and even when I'm trying to view another page it remains in full focus on the screen. I also have an icon on my desktop which reads "Online Account". I send it to the trash and delete it, but it's always there when I log on. Help please
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Old 19-02-08, 17:58   #2
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Re: Bounce Computer Wizards - Help Needed

Quote:
I think I may have a virus. Whenever I log onto my computer, a window in Internet Explorer opens and tells me I am due a payment to MBS for a subscription to something. I used to be able to click it away, but now it won't let me close it at all, and whenever I use the task manager to close it, it comes back up again. It always goes to the top left hand corner of my screen, and when I move it it moves straight back. It's blocking a sizeable portion of my screen, and even when I'm trying to view another page it remains in full focus on the screen. I also have an icon on my desktop which reads "Online Account". I send it to the trash and delete it, but it's always there when I log on. Help please
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I had a virus and someone on here [apologies because I cant remember] recommended running "houseCall" which I did and it seemed to do the trick. It takes ages to load up first time round but its decent enough and its internet based so no huge programs [Only Registered Users Can See Links. Click Here To Register]
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Old 19-02-08, 17:59   #3
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Re: Bounce Computer Wizards - Help Needed

Keith,

Make sure your Antivirus is up to date with it's definitions.

Also try downloading and running Spybot S&D. I know it's not the best program but it is the most widely used.

I think you might have a Trojan.
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Old 19-02-08, 18:01   #4
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Re: Bounce Computer Wizards - Help Needed

Cheers, it's running just now
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I'll post the results when it's finished.
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Old 19-02-08, 18:46   #5
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Re: Bounce Computer Wizards - Help Needed

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Keith,

Make sure your Antivirus is up to date with it's definitions.

Also try downloading and running Spybot S&D. I know it's not the best program but it is the most widely used.

I think you might have a Trojan.

Yep,as above.

Also.....

[Only Registered Users Can See Links. Click Here To Register] and avg are both free and keep my Laptop virus/trojan free.
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Old 19-02-08, 18:57   #6
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Re: Bounce Computer Wizards - Help Needed


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Old 19-02-08, 19:06   #7
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Re: Bounce Computer Wizards - Help Needed

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Yep,as above.

Also.....

[url]
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and avg are both free and keep my Laptop virus/trojan free.
do you run the both of them at the same time if so is this ok to do this
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Old 19-02-08, 21:36   #8
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Re: Bounce Computer Wizards - Help Needed

Thanks for all the help guys. I had a High Risk Trojan and Malware on my PC, and used the AVG Anti-Spyware thing which worked pretty well and emptied them both
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