HibeesBounce.com - Hibernian FC Forums - View Single Post - does BT stand for Beabootamonthbeforeyourconnected Telecommunications?

**Dr Shrink** · 12-07-07, 18:34

No, it stands for 'Bloody Thieves'.

My latest bill contains an additional charge of about four and a half quid for 'collection' of my money.
I phoned BT and after the usual 10 minute performance of pressing 2, then 4 etc etc, THEN identifying myself in about thirty ways, I spoke to a very polite lady in a call centre. I asked why I should pay this amount and was told that it was because I did not pay by direct debit, it was expensive to process payments by cheque/post office etc and £4.50 was a reasonable fee to pay for the process. I said I paid by direct banking, so it was me that provided the service, and where should I send my invoice to? That apparently wasn't in the script so she politely informed me that she would register my complaint and thanked me for my call.
I then logged on to the BT website and filled in a complaint there too.

An e-mail said they aimed to resolve the complaint within two days.

They haven't.

Not a word.

How easy is it to change from BT, taking into account I use them for broadband BTyahoo etc etc?

Or should I crumble and fill in the bloody D/D form?

Bugger Them.

Not literally of course.

12-07-07, 18:34	#2
Dr Shrink Smugness Personified Radge Join Date: Jun 2002 Location: In a cupboard under the stairs. Age: 82 Posts: 8,761 My Mood: Thanks: 35 Thanked 164 Times in 81 Posts Rep Power: 33 vCash: 500 Arcade Stats: Bubbels Champion! Glop Champion! Glop 2:Glops Revenge Champion! Glop 3:Final Battle Champion! Gold Strike Champion! Halloween Pumpkins Champion!	Re: does BT stand for Beabootamonthbeforeyourconnected Telecommunications? No, it stands for 'Bloody Thieves'. My latest bill contains an additional charge of about four and a half quid for 'collection' of my money. I phoned BT and after the usual 10 minute performance of pressing 2, then 4 etc etc, THEN identifying myself in about thirty ways, I spoke to a very polite lady in a call centre. I asked why I should pay this amount and was told that it was because I did not pay by direct debit, it was expensive to process payments by cheque/post office etc and £4.50 was a reasonable fee to pay for the process. I said I paid by direct banking, so it was me that provided the service, and where should I send my invoice to? That apparently wasn't in the script so she politely informed me that she would register my complaint and thanked me for my call. I then logged on to the BT website and filled in a complaint there too. An e-mail said they aimed to resolve the complaint within two days. They haven't. Not a word. How easy is it to change from BT, taking into account I use them for broadband BTyahoo etc etc? Or should I crumble and fill in the bloody D/D form? Bugger Them. Not literally of course. __________________ To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts. For the avoidance of doubt, anything stated in the above post is written without prejudice; is probably completely uninformed opinion, and possibly just a figment of my imagination. Readers should either ignore, treat with contempt, or simply accept the spirit it is written in, without recourse to huffy replies, legal action or threats of violence. That includes YOU.